Frequently Asked Questions
Get answers to your questions about Bed Joy's products, warranty, shipping, returns, and more. Read our FAQ section to learn more about our luxury bedding brand and how we can help you sleep better
Bed Joy is a luxury bedding brand that offers a wide range of mattresses, pillows, and bed linens.
You can buy Bed Joy products online through our website or at our physical store.
Bed Joy products use high-quality materials such as memory foam, down feathers, and 100% cotton.
We recommend taking our sleep quiz to help determine your ideal mattress type based on your sleep preferences.
Yes, all Bed Joy products come with a 10-year warranty.
We offer a range of payment options, including credit cards, debit cards, and Valu installments
Yes, we offer free shipping on orders above 3000 EGP.
check our policies at bed-joy.com/policies
We offer standard shipping on all orders, which typically takes 3-7 business days to arrive. We also offer expedited shipping for an additional fee.
We recommend following the care instructions on the label of each product to ensure proper care and maintenance.
You can cancel your order for a full refund up until the point that it has shipped. Once your order has shipped, you can still return it within the designated return period for a full refund.
You can contact our customer support team 24/7 through email or phone. Our team is always happy to assist with any questions or concerns you may have.
Yes, we offer promotions and discounts throughout the year. You can sign up for our email newsletter to receive updates on our latest promotions and discounts.
We are committed to sustainability and environmental responsibility. Many of our products are made with eco-friendly materials and we strive to minimize our carbon footprint throughout our supply chain.
At this time, we do not offer custom orders. However, we offer a wide range of mattress sizes and firmness levels, as well as a variety of pillow and bedding options to suit your preferences.
Welcome to Bed Joy
At Bed Joy, our products are proudly ISO 9001 certified, a testament to their exceptional quality. This prestigious certification highlights our dedication to implementing and maintaining rigorous quality management systems. With ISO 9001 certification, you can trust that our products meet internationally recognized standards for excellence. We are committed to delivering the highest level of quality and ensuring customer satisfaction. Choose Bed Joy for products that have earned the esteemed ISO 9001 certification.
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